How would your real estate experience improve if you had a skilled professional guiding and advising you every step of the way?

All too often, customer service programs are created in cushy conference rooms, far removed from the people for whom the programs are designed. Those efforts often miss the mark because they aren't drawn from the group that matters most: the customers.

But with Premier Service, GMAC Real Estate’s comprehensive business philosophy, we've gone right to the source. You've told us that buying and selling a home can be stressful, time-consuming and sometimes overwhelming. We want to change that. The Premier Service pledge of service excellence means that GMAC Real Estate's professional team of Sales Associates assume three important roles:

I will be your...

TRUSTED ADVISOR - As your Trusted Advisor, I will use my specialized knowledge and training to help make sense of the complex home buying and selling process. I will listen to your goals, and recommend the right resources to help you reach them.

SKILLED NEGOTIATOR - As your Skilled Negotiator, I will effectively manage the buying and selling process to help you achieve your goals. I will be committed to helping you get the best possible price, with the most favorable terms, in the shortest period of time.

EXPERT FACILITATOR - As your Expert Facilitator, I will help make things happen for you. I will work to put sales together that stay together. I will offer you outstanding customer service, my personal expertise, and a range of quality real estate resources, be it relocation, mortgage or financial services.

When we meet, I will...

Conduct counseling and information sessions to identify your needs and goals and to plan a property search.

Offer to arrange pre-qualifying or pre-approval meeting with a lender to determine affordability range and improve negotiating position at the point of offer.

Commit to priority availability for meeting your needs and schedule for property research and showings.

Provide access to community and property information.

Complete a market search to identify properties consistent with your needs and price range.

Prepare a written Competitive or Comparative Market Analysis for you prior to you making an offer.

Obtain and review with you the seller's written property history and disclosure statement prior to the Purchase Offer.

Prepare a written Purchase Offer on the property of your choice reflecting your price and terms.

Provide counsel and negotiating assistance.

Provide a list of building and pest inspectors prior to the Offer to Purchase.

Assist you in monitoring the status and satisfaction of contract contingencies.

Accompany you on walk through property inspection before closing, if provided for in the contract.

Contact you after the closing to assure the satisfactory completion of all service details.

I will also provide you with a Quality Service Assurance Survey® card that you can complete and turn into an independent tracking organization when our transaction is complete, that way we are both reminded that my performance during the entire transaction is being reported on.

I will put all of these commitments in writing and pledge to uphold each and every one.

I do all of this just to make it easy for you to trust me and assure you they you are getting the highest level of service available anywhere in the real estate industry!

Why not call me at 770-845-3245 and let's get started today?